Frequently asked questions.

Eligibility for GoGreen Financing is based on utility provider. Nearly all California residents may use GoGreen Financing to purchase any item on the eligible energy measures list, but there are some exceptions:

1. Customers whose only utility provider is PacifiCorp or Liberty Utilities are not eligible for GoGreen Financing.
2. The following measures within a project are only eligible if the resident’s property receives electricity services from City of Palo Alto Utilities (CPAU), Pacific Gas & Electric (PG&E), Southern California Edison (SCE), or San Diego Gas & Electric (SDG&E):
   • Central air conditioning unit
   • Convection electric oven
   • Cool roof
   • ECM furnace fan
   • Electric tankless water heater
   • Evaporative cooling
   • Fan or motor control
   • Mini split ductless air conditioning unit
3. If the residence receives electricity from PG&E, SCE or SDG&E but receives gas from one of the entities listed below, then the sum of eligible gas measures plus any financed home improvements unrelated to eligible energy measures may not exceed 30% of the loan:
   • City of Coalinga
   • City of Long Beach Gas & Oil
   • City of Vernon
   • Liberty Utilities
   • PacifiCorps
   • Southwest Gas
   • Propane or other non-utility source

By integrating solar + battery storage with the switch to electric appliances, you can generate and store your own electricity and use it when you need it most—without paying costly peak usage rates. Installing solar panels in combination with battery storage can also provide peace of mind by ensuring you have a backup energy source during power outages or peak usage times.

Yes, there are various incentives and rebates available for installing solar panels and battery storage. These incentives can be layered with GoGreen Financing to significantly reduce the overall cost of your clean energy project. Check with local and state programs, as well as federal tax credits, for the most current opportunities.

To get started with financing clean energy upgrades, including bundled solar and battery storage, you can check out eligible equipment by visiting the Explore Project Possibilities pages on the GoGreen Financing website. You can also find a contractor through our network to assist with your project.

When Californians decarbonize, this often means switching from a gas-fueled piece of equipment to an electric-fueled alternative. Installing bundled solar and battery storage makes this shift more affordable in the long run by empowering you to generate your own electricity to fuel your home’s equipment. By storing solar energy to fuel the home, you can save money on your electricity bill and reduce your reliance on traditional power sources.

GoGreen Home offers financing options for clean energy solutions including bundled solar and battery storage, battery storage for preexisting solar, EV chargers, and solar water heating. These upgrades allow homeowners to generate and store their own electricity, which increases energy savings and peace of mind.

A GoGreen Home project requires combustion appliance safety testing if the following two conditions are met:

• The project includes either whole building air sealing and/or duct sealing eligible energy efficiency measures (EEMs).
  and
• An atmospherically vented combustion appliance is present within the sealed building envelope.

Note: A gas range is not generally considered an atmospherically vented combustion appliance. However, CAEATFA recommends that contractors test gas ranges for excess carbon monoxide if a project includes either air sealing and/or duct sealing EEMs.

A safety test must be performed by someone who meets one of the following prerequisites:

1. Approved to participate in a Home Upgrade or Advanced Home Upgrade Program
2. BPI Certified
3. Certified and proficient in accepted standards for combustion safety and ventilation testing, such as Natural Gas Appliance Testing (NGAT)

Test results will be requested during project QA/QC.

You may submit test results using your own form or GoGreen Home's Combustion Appliance Safety Test Form.

GoGreen Home projects must comply with local permitting requirements. Please contact your local permitting authority to determine if your project requires a permit.

Yes, every project's paperwork (submitted invoice, certificate of completion, completed permits, safety test results, etc.) will be reviewed to ensure compliance with state and GoGreen Home regulations. For a smaller portion of projects, field verifications may be conducted at the property within 180 days of the loan being enrolled to verify that the eligible measures were installed according to program regulations.

Interest rates vary by lender and are based on the length of the term and/or the borrower’s credit history. All lenders have reduced their interest rates in exchange for the benefits provided to them by the GoGreen Home program. Current rates can be found on the GoGreen Home Energy Financing Lending Options chart or through the interactive module on the Find Finance Options page. The maximum interest rate for GoGreen Home loans is capped at the interest rate on new 10-year Treasury bonds plus 750 basis points (which is equal to 7.5%). For example, if the interest rate on the new 10-year Treasury bond is 3%, then the interest rate on GoGreen Home loans cannot exceed 10.5% (3% + 7.5%).